I wrote a blog post last week announcing the expansion of our support staff’s hours. I liked the post so much, I decided to alter it a bit to make it this week’s forum posting.

A2 Hosting Expands Support Hours

As A2 Hosting continues to grow, so do our support hours. Our amazing technical support staff now supports our growing client base from 9AM-12PM EST, Monday through Friday via the phone, support tickets and live chat. In addition, support hours have also expanded on the weekends from 10:00 AM-6 PM EST.

As you can see, if you are in need of hosting support, there’s a good chance that based on these expanded hours, our support staff will be there to help. If you happen to encounter something during one of those rare off-support times or you prefer to figure out a problem on your own, don’t forget about our extensive amount of information available via the A2 Hosting Knowledgebase, the A2 Hosting Wiki, as well as our Customer Forums.

Trust me, I know from experience that we have a top notch hosting staff. Being the “marketing guy” there have been plenty of times when I have needed assistance and one of the members of the support staff has given me quick, solid and most importantly knowledgeable help. One of my biggest pet peeves is when someone makes you feel brainless if you are not knowledgeable in a particular subject. I can promise you that that will never happen at A2 Hosting.